1. SHIPPING INFORMATION
Credit Card and PayPal debited amounts may vary based on currency fluctuations
and bank commissions.
encourages clients to contact their home bank to receive the accurate price
conversion and any bank commissions related to the transaction.
following methods of payment are accepted by Lightningbolt.eu.com:
welcomes payments from PayPal Accounts and reserves the right to process orders
only if shipped to the same address that the verified Paypal account is
also reserves the right to ship the order only to the Billing Address. It is possible to
check the status of your order by accessing the forwarder site after e-mail
reception of the related tracking number.
-Orders placed separately will be shipped separately.
clients place orders online, Credit Card details are forwarded to a protected
online banking system provided by Redunicre.
clients are guaranteed maximum Credit Card security because all transactions
are processed using a secure server.
customer service agents will not ask for, nor, accept credit card numbers andor
advises clients to apply for e-commerce security PIN CODES provided by Verified
by Visa and Secure Code by MasterCard.
For more information, please visit www.visa.com or www.mastercard.com
there are sufficient funds and the account information is valid, the order will
be processed instantly.
cards are charged at the moment that the order is confirmed for available
merchandise will be shipped once Lightningbolt.eu.com has received the funds
and the merchandise is available for shipment.
1.1 MORE SHIPPING INFORMATION
Lightningbolt.eu.com is not responsible for shipment delays or mishaps due to incorrect or incomplete shipping addresses; shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Lightningbolt.eu.com.
As per International Laws regulating Commerce and Trade of imports and exports all Lightningbolt.eu.com orders are shipped out of VILA NOVA FAMALICÃO – PORTUGAL, with an official invoice declaring the exact total of merchandise purchased in Euro.
Orders are shipped from Lightningbolt.eu.com - Monday – Friday from 9:30 a.m. – 06:0 p.m. (CET). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.
Lightningbolt.eu.com ships worldwide using TNT and FEDEX delivery and local postal mail for domestic deliveries.
We remind first-time customers that Lightningbolt.eu.com will request to "Redunicre” to contact the customers’ bank for approval of the charges. This verification will delay immediate shipping.
1.2 AVAILABLE MERCHANDISE: IMMEDIATE SHIPPING
Orders with available merchandise are shipped:
- Within 3 days after order placement (with payment confirmation), from Monday-Friday 9:00 a.m. – 5:30 p.m.
- Orders placed on weekends are shipped on the following Tuesday.
In all cases, Lightningbolt.eu.com reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.
Upon delivery of every order, customers are asked to inspect the box carefully BEFORE signing for the delivery.
Lightningbolt.eu.com packages are carefully sealed in white plastic with a LIGHTNING BOLT logo print tape around the sides of the box. If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact Lightningbolt.eu.com at firstname.lastname@example.org.
If the package is not successfully delivered to the customers’ address due to a lack of cooperation from the customer (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the Lightningbolt.eu.com commercial agreement, the package may risk being sent back to PORTUGAL at the customer's expense including any import fees that may be assessed upon re-entry to PORTUGAL. These fees will be deducted from any eventual reimbursement.
Lightningbolt.eu.com shipments are insured against theft and accidental damage at no additional cost to the Customer. Once the shipment reaches the destination, the goods are no longer insured.